Our multinational client, a huge IT outsourcing company providing high standard services, is looking for enthusiastic candidates who would like to join their team.

Tasks:

• Provide first level support via phone and e-mail

• Manage customer claims and complaints

• Receive customers' calls from French speaking countries

• Take part in trainings

• Manage regular and ad-hoc reports and other administrative tasks

• Incident resolution and recovery 

 Requirements:

• Fluent English AND French knowledge is a must

• Great communication and problem solving skills

• BA/BsC or MA/MsC degree

• Strong computer knowledge: NO high level IT expertise necessary to fill the position, strong user level computer literacy is sufficient

• Knowledge of current Windows operating systems

• Client-oriented view

• Stress-tolerance

Our Client's Offer:

• High standard office environment

• Multicultural and multinational atmosphere

• Constant self-development opportunities (e.g.: trainings)

• Competitive salary and compensation package

APPLICANTS FROM OUTSIDE HUNGARY ARE ALSO WELCOME. SPEAKING HUNGARIAN IS NOT A MUST FOR THE POSITION.

In case you are interested in the above position, please apply with your professional English CV at: www.kellyservices.hu - French speaking Helpdesk Agent

Applications of persons with disabilities are also welcome.

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